Shape the future of customer experiences as the Director of Digital Product Strategy with Manulife. Lead cross-functional initiatives in a hybrid model, using data-driven solutions to drive transformation.
As a pivotal leader, you will oversee the strategic direction and delivery of key digital products within Manulife’s diverse portfolio. This role requires extensive leadership experience in managing agile teams, defining product strategy, and coordinating stakeholder efforts. You will act as the voice of the customer and influence product development priorities, while fostering a culture of continuous improvement across multiple agile squads.
Key Responsibilities:
• Lead cross-functional teams for digital product initiatives
• Define the strategic digital product vision and roadmap
• Act as the voice of the customer to guide product direction
• Collaborate with IT on design and development strategies
• Validate hypotheses through advanced analytics and testing