Lead the Collections and Recovery strategy at Hyundai Capital Canada in a hybrid role. Drive operational performance by optimizing treatment paths and partnering with key departments.
As the Director and Head of Collections and Recovery, you will oversee end-to-end collections strategies and ensure compliance with collections policies. Collaborate with Portfolio Risk, Operations Excellence, IT, and Legal to enhance recovery outcomes and manage third-party vendor relationships effectively.
Key Responsibilities:
• Lead end-to-end collections strategy and optimize operational performance
• Develop and govern collections policies, procedures, and controls
• Oversee asset protection and post-charge-off recovery strategies
• Build forecasting models and performance dashboards for decision-making
• Ensure compliance and audit readiness across internal teams
Requirements:
• 10+ years of management experience in automotive finance
• Proven experience in collections...