Lead the Client Services team at The Salvation Army in Toronto, ON, ensuring optimal care delivery in treatment and housing programs. This full-time onsite position emphasizes integrity and clinical excellence.
As the Director of Client Services, you will oversee the performance of treatment and housing teams while maintaining compliance with funding and accreditation standards. Your role is critical in leading the Program Management Team to deliver high-quality, evidence-based services while adhering to budgetary requirements and continuous quality improvement practices.
Key Responsibilities:
• Maintain clinical performance indicators and service delivery standards
• Lead recruitment and training of the Program Management Team
• Develop partnerships with community organizations for client service enhancement
• Regularly review and monitor program budgets with financial oversight
• Facilitate communication among staff and stakeholders with reports and presentations...