Lead transformative change as the Director of Continuous Improvement and Transformation Delivery at Manulife. This hybrid role emphasizes low-code solution delivery within Group Benefits Operations.
As a pivotal leader, you will build a high-performing Continuous Improvement capability while guiding large-scale transformational initiatives across Canada Operations. Your responsibilities will include the strategic direction of CI practices and ensuring operational efficiency through tools like Microsoft Power Platform. Develop a culture of accountability and excellence through effective coaching and governance.
Key Responsibilities:
• Lead Continuous Improvement across Group Benefits teams
• Elevate CI standards through Lean and Six Sigma practices
• Develop talent and manage team performance
• Oversee and prioritize Continuous Improvement initiatives
• Partner on low-code solutions and ensure compliance and scalability
Requirements:
• Background in Group Bene...