Application Deadline:

04/29/2026

Address:

33 Dundas Street West

Job Family Group:

Data Analytics & Reporting

This is a hybrid role in Toronto

Ideal Candidate Profile

Strong candidates typically come from:

Advanced campaign analytics, marketing science, or customer analytics roles

Financial services, telecom, retail, or large data‑rich enterprises

Environments with complex attribution, experimentation, and governance

Why This Role Matters

Customer Contact is transitioning from a volume‑driven execution model to a strategy‑led growth discipline. This role is central to that shift—ensuring communication activity is accountable to tangible business outcomes such as product acquisition, booked rates, relationship deepening, and return on equity.

Success in this role will materially improve how investment decisions are made, how performance is understood, and how customer engagement drives sustainabl...