The Director of Fraud Risk Management is responsible for building and overseeing all aspects of Coinstar’s fraud, scam, and risk governance framework and program. This role leads the end-to-end development, validation, and execution of controls across fraud prevention, transaction monitoring, identity and access management, funds oversight, investigations, and analytics.
Key Responsibilities
Strategy & Leadership
Develop and evolve a robust fraud and risk governance framework aligned with regulatory expectations, industry best practices and business objectives.Lead strategic planning and continuous improvement of fraud mitigation controls and response protocols.Build cross-functional governance across multiple internal teams.Influence product and business roadmaps by embedding fraud risk considerations from design to deployment.Serve as escalation point for all business-critical issues.