Position Details
Join Manulife as a Director of Continuous Improvement and Transformation. Lead significant change initiatives and enhance operational efficiency with low-code delivery.
This leadership role requires an experienced individual to guide the Continuous Improvement capability within Group Benefits Operations. You will be responsible for setting the strategic direction, cultivating best practices, and addressing complex operational challenges. Your role will encompass driving hands-on improvements, managing stakeholder relationships, and advancing talent development.
Key Responsibilities:
• Mature Continuous Improvement capabilities across operational teams
• Ensure effective application of Lean and Six Sigma
• Facilitate executive-level reporting on CI performance
• Collaborate on enterprise-level improvement initiatives
• Deliver operational solutions via Microsoft Power Platforms
Requirements:
• Proven experience in Group Benefits or Financial Services
• Fami...