Director, Account Management (Financial Institutions)

Lead the growth, optimization, and protection of a portfolio of large, strategic Financial Institution (FI) clients. Provide strategic account management, revenue retention and expansion, data‑driven insights, and cross‑functional collaboration to achieve measurable commercial impact.

Role

• Own and grow strategic FI account relationships, acting as the primary point of contact.
• Identify and develop sales opportunities; actively build and manage a strong opportunity pipeline.
• Develop and execute account plans to drive direct and indirect revenue growth.
• Lead day‑to‑day customer engagement, including issue resolution, data insights, strategic messaging, and QBRs.
• Drive partnership expansion and deepen customer engagement.
• Lead negotiations with clients and internal stakeholders; develop term sheets and contracts.
• Build and maintain stron...