Position Details
À propos du poste Join our growing team as an
Accident Benefits Unit Claims Manager
in Calgary or Edmonton. This is a full‑time, permanent opportunity for a driven leader who can motivate teams, strengthen performance, and deliver an exceptional claims experience.
What you’ll do here
Lead, direct, and coordinate adjusters in the end‑to‑end claims process to achieve targets related to engagement, cost control, operational efficiency, and customer service.
Support corporate and regional goals by monitoring team performance, ensuring high‑quality claims handling, and maintaining compliance with standards, procedures, and productivity expectations.
Manage team operations by planning, organizing, and overseeing the effective use of people, budget, and resources while promoting teamwork and supporting technical development and coaching.
Contribute to continuous improvement by identifying and helping implement enhancements to oper...