Position Details
Elevate your career as a Team Leader in Digital Solutions Configuration and drive operational excellence. Contribute to innovative projects that enhance client confidence in a hybrid work environment.
In this pivotal role, you will lead a team focused on digital tool configuration while fostering a culture of collaboration and performance. Your expertise in operational strategy, team engagement, and problem-solving will play a crucial role in meeting annual objectives and managing workload efficiency. You'll be instrumental in optimizing processes, ensuring quality, and supporting development within a supportive company culture.
Key Responsibilities:
• Plan and coordinate digital tool configuration activities
• Assess workload complexity for fair distribution
• Monitor deliverables and quality of configurations
• Track KPIs and service levels effectively
• Propose corrective action plans for operational issues
Requirements:
• College diploma or bachelor's in ...