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Job Description
Responsibilities
Actively resolve prospect and customer inquiries to drive online business conversion rates
Become an expert on Zendesk products
Be the voice of our customers; understand their needs and make them champions
Conduct discovery calls, provide demos and help customers see the value in purchasing Zendesk.
Meet or exceed SLAs and KPIs established for the role, including but not limited to: ticket volumes, response and resolution times, and productivity. You will also have a shared revenue target to contribute ...