Responsibilities

Lead and mentor engineering team members; develop and deliver technical and sales training in collaboration with the Engineering Manager

Develop and maintain expertise in Down Hole Tool applications and provide technical recommendations to optimize drilling programs

Analyze drilling data and perform performance studies to improve tool performance in critical applications

Provide high-level technical support to customers in both field and office environments

Collaborate with engineering and sales teams to develop, test, and improve tool designs

Recommend product improvements or obsolescence based on application‑specific needs

Communicate product performance, features, and benefits to customers and internal teams

Conduct performance analysis on trial runs and track PUK and directional performance data

Investigate dull conditions and perform problem‑solving related to tool performance