Drive excellent member experiences in a full-time position as Member Experience Agent at Desjardins Ontario Credit Union. You'll support banking transactions and promote helpful digital tools.
As a temporary advisor for 12 months, you'll play a crucial role in ensuring member satisfaction through effective communication and service excellence. Your responsibilities include promoting cooperative values, guiding clients on financial transactions, and addressing fraud concerns. Your knowledge of products and services will keep members informed and secure.
Key Responsibilities:
• Inform clients about tech tools for self-service banking
• Build and maintain strong business relationships
• Guide members with fraud issues and referrals
• Keep updated on compliance and service standards
• Implement risk management practices in daily tasks
Requirements:
• High school diploma or equivalent
• At least one year of experience in a related field
• Fluency in French, ...