Become a vital part of Anytime Dental's Kitchener team as a Dental Concierge. This role focuses on exceptional service, patient communication, and administrative support in a new clinic atmosphere.
We're building a fresh team for our new Anytime Dental clinic in Kitchener, ON. As a Dental Concierge, you'll be the welcoming face for patients, assisting with their needs while streamlining schedules and managing inquiries. A patient-focused mindset and organizational skills are key attributes we seek in a candidate ready to shape patient experiences.
Key Responsibilities:
• Welcome patients in-person, via phone, and email
• Coordinate and fill schedules efficiently
• Manage inquiries, referrals, and communication
• Explain treatment plans and insurance options
• Process billing and maintain accurate records
Requirements:
• Minimum 1 year in administration or customer service
• Dental or healthcare experience is an asset
• Strong organizational skills and m...