As a Relocation Advisor, provide essential support to Government of Canada transferees. Manage expense claims, address inquiries, and deliver tailored relocation assistance to ensure smooth transitions for clients and their families.
In this vital role, you will act as the sole contact for transferees, guiding them through the complexities of relocation services. Your outstanding communication and organizational skills will help you manage multiple requests effectively, contributing to positive outcomes during crucial life changes. You'll provide high-quality support with a focus on customer satisfaction.
Key Responsibilities:
• Answer relocation inquiries through calls and digital communications
• Conduct personalized planning sessions for various moves
• Review and process expense requests and claims
• Document detailed notes for all interactions with clients
• Assist with various administrative duties in the Contact Centre
Requirements:
• Enhanced security...