Mercier Consultancy is excited to announce an opening for a Danish Speaking Customer Support Representative in our Logistics Department, based in Greece! In this essential role, you will be the main contact for our Danish-speaking clients, providing outstanding support and assistance with their logistics needs.

If you have a passion for customer service and thrive in a collaborative environment, this role is an excellent fit for you. You will work closely with clients to resolve inquiries, provide relevant information, and enhance their overall experience with our logistics services.

Responsibilities

• Respond to customer inquiries in Danish via phone, email, and chat
• Assist clients with questions regarding logistics services, shipment tracking, and documentation
• Accurately document customer interactions and solutions in our customer management system
• Collaborate with internal teams to resolve complex client challenges
• Prov...