Mercier Consultancy is thrilled to announce an opening for a Danish Speaking Customer Support Representative in our Automotive Insurance & Claims Department! In this crucial role, you will be the first point of contact for our Danish-speaking clients, providing expert assistance on insurance inquiries and claims processes. Your fluency in Danish will ensure effective and compassionate communication with customers navigating their automotive insurance needs.

If you have a strong customer service orientation and enjoy helping others solve problems, this position is the perfect fit for you. Join our team and play a vital role in delivering exceptional support to our clients!

Responsibilities

• Provide customer support in Danish through phone, email, and chat
• Assist clients with inquiries regarding automotive insurance policies and claims
• Accurately document customer interactions and resolutions in our CRM system
• Collaborate with in...