We are hiring Danish/Norwegian/Swedish/Finnish-speaking candidates for Customer Service roles in Lisbon.

Location: Lisbon, Portugal
Work model: On-site
Start dates: 27/04/2026, 08/05/2026, 18/05/2026, or 29/05/2026

Your Role

• Provide outstanding support to users via phone, chat, email, and social media
• Assist customers with account setup, login issues, and subscription management
• Troubleshoot streaming, app, and technical problems
• Guide users on payment queries and service changes (pause, cancel, renewals)
• Maintain detailed and accurate customer records
• Report trends and customer feedback to help improve the service

Your Qualifications

• Speak Danish/Norwegian/Swedish/Finnish fluently (C2 level) and have a good command of English (B2 level)
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