Czech Speaking Order Support Specialist

Job Overview

We are seeking a dedicated and detail-oriented Czech Speaking Order Support Specialist to join a leading global technology company in Lisbon, Portugal. In this role, you will manage back-office logistics and resolve complex issues related to online orders for the Czech market. Your primary goal will be to oversee order progression from induction to delivery, ensuring smooth fulfillment and a seamless customer experience.

Location

• City: Lisbon
• Country: Portugal

Your Role & Responsibilities

• Handle operational escalations from customer-facing teams and resolve complex issues regarding online orders.
• Manage the end-to-end order lifecycle, swiftly addressing exceptions such as product modifications, delivery disruptions, and Return Merchandise Authori...