Mercier Consultancy is thrilled to announce an opening for a Czech-Speaking Customer Support Representative for our Ride-Sharing App Department in Greece! In this dynamic role, you will connect with our Czech-speaking users, assisting them with their ride-sharing needs and ensuring a seamless and enjoyable experience on the platform.

This position is suitable for individuals who are enthusiastic about technology and customer service, willing to work in a multicultural environment. If you enjoy helping people and are ready to embrace the vibrant atmosphere of Greece while working remotely, we would love to hear from you!

Responsibilities

• Provide exceptional support to Czech-speaking customers via phone, email, and chat
• Assist users with inquiries related to the ride-sharing app, accounts, and promotions
• Document customer interactions accurately in our support system
• Collaborate with internal teams to efficiently resolve user issues...