Mercier Consultancy is excited to announce an opening for a Czech-Speaking Customer Support Representative in our Automotive Insurance & Claims Department! In this pivotal role, you will be the first point of contact for our Czech-speaking clients, assisting them with inquiries and claims related to their automotive insurance policies. Your fluency in Czech will be essential in delivering clear and effective communication, helping our clients navigate the complexities of insurance claims.

If you are detail-oriented, customer-focused, and have a passion for the automotive industry, this position could be the perfect fit for you. Join our team and make a meaningful impact on our clients' experiences in the automotive insurance sector!

Responsibilities

• Provide customer support in Czech via phone, email, and chat
• Assist clients with inquiries regarding automotive insurance policies and claims
• Document customer interactions and resolutions ...