Mercier Consultancy is excited to present an incredible opportunity for a Czech Speaking Customer Service Representative to join our Client, a leading Airline Company, based in Greece. In this vital role, you will be responsible for providing exceptional support to our Czech-speaking customers, assisting them with all inquiries related to flights, bookings, and travel-related services.

Your fluency in Czech will be paramount in helping clients with ticket reservations, itinerary changes, and resolving any concerns they may have. Your dedication to delivering high-quality customer service will enhance the overall travel experience for our valued passengers.

Responsibilities

• Deliver outstanding customer service in Czech through phone, email, and chat for airline inquiries
• Assist customers with flight bookings, changes, cancellations, and baggage inquiries
• Effectively resolve customer complaints and provide timely solutions
• Document ...