Mercier Consultancy is excited to present a unique opportunity for a Czech Speaking Customer Service Agent to work in Greece! We are searching for enthusiastic individuals who are passionate about providing outstanding customer support to our Czech-speaking clients while enjoying the benefits of a fully paid relocation package to beautiful Greece.

In this role, you will serve as the primary point of contact for our clients, assisting them with inquiries and resolving issues to ensure a positive customer experience. Your fluency in Czech will play a vital role in fostering effective communication and building strong relationships with our customers.

Responsibilities

• Assist Czech-speaking customers through phone, email, and live chat
• Provide answers to inquiries about our products and services
• Document customer interactions accurately in CRM software
• Work collaboratively with team members to address and resolve customer concerns