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Czech-Speaking Customer Care & Technical Support Advisor (m,f): Mobil Phones

Company: Personalbüro U. Herrmann

Location: Athens, London

Posted: June 08, 2026

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Position Details

Start: 28.07.26

We are partnering with a leading international customer experience provider in Greece to recruit Czech-speaking Customer Care & Technical Support Advisors.
This role is ideal for candidates who enjoy helping people, solving technical issues, and working in a structured, high-quality support environment for premium digital products and services.

You will join a multilingual team delivering professional customer and technical assistance via phone, email, and chat, while developing strong technical and communication skills.


Your Role

  • Handle inbound customer inquiries via phone, email, and chat
  • Provide support for account access, device usage, software updates, and basic troubleshooting
  • Guide users step by step to resolve technical and service-related issues
  • Accurately document cases and actions taken using internal support tools
  • Follow defined quality, security, and efficiency standards
  • Es...