**About Donorbox**:Donorbox is a leading fundraising platform and donor management system for nonprofit organizations.Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base.Since ****, we have powered more than 100,000 global organizations to close to $3B in donations.Our fast-growing company is profitable and bootstrapped with a healthy run rate.We have a fully distributed and diverse 150-person team based in 16+ states and 23+ countries.Donorbox is rated the #1 software for fundraising, donor management, and nonprofit payment on G2 based on hundreds of verified customer reviews.We're proud of what we do, and our product reflects it!
**The Role**:**Responsibilities**:- Investigate issues and assist the Support Development team in identifying bugs- Handle complex technical issues and maintain an accurate understanding of those issues- Assist in updating our knowledge base in Zendesk ...