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Customer Support Specialist | German Speaker

Company: Confidential

Location: Lisbon, London

Posted: June 03, 2026

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Position Details

Join the Team Powering Exceptional Customer Experiences!

Are you passionate about helping people and solving problems with a smile? We're looking for a German-speaking Customer Support Specialist to join our dynamic team supporting a leading Video Streaming Platform. Whether you're just starting your career or bringing prior experience, this is your opportunity to grow in a fast-paced, multicultural environment where every conversation matters.

What You'll Do

  • Provide excellent customer support in German for users of a popular video streaming platform.
  • Handle inquiries via chat, email, and phone, ensuring prompt and friendly resolutions.
  • Collaborate with internal teams to troubleshoot issues and deliver an outstanding user experience.
  • Maintain a positive, professional tone in every interaction.

What Were Looking For

  • Fluent German speaker