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Customer Support Representative - EMEA customers

Company: SmartRecruiters

Location: Poland, London

Posted: June 02, 2026

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Job description

What you’ll deliver: 

  • Interact every day with SmartRecruiters customers based in the EMEA region to answer questions, resolve issues, educate, and help them succeed
  • Provide exceptional customer support for our global clients
  • Educate and advise customers on standards, tips, and solutions for using SmartRecruiters
  • Drive high levels of customer satisfaction
  • Identify, test, and call out technical issues
  • Collaborate closely with all parts of the organization, including product management, engineering, and professional services teams, to contribute, and execute our strategy to make customers successful
  • Get involved and lead various projects in the support and services domain
  • Be an ambassador for SmartRecruiters and its culture