Join Brandt as a Customer Support Representative in Regina to enhance service for our coast-to-coast network. This role blends parts ordering, customer inquiries, and vendor coordination for seamless support.
Brandt values customer satisfaction in its Customer Support Centre, requiring candidates who are proficient in multitasking and possess excellent communication skills. You will be responsible for making outbound calls, engaging customers actively, and ensuring timely order fulfillment through available inventory.
Key Responsibilities:
• Generate parts orders through outbound sales calls
• Address pricing inquiries swiftly across communication channels
• Listen attentively to customers and recommend solutions
• Process parts orders accurately for fast fulfillment
• Coordinate with vendors to meet customer requests
Requirements:
• Strong focus on customer satisfaction and problem-solving
• Excellent communication abilities; French is a plus
• Experie...