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Customer Support & Reactivation Specialist (m,f): Norwegian or Danish or Swedish

Company: Personalbüro U. Herrmann

Location: Lisbon, London

Posted: June 07, 2026

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Position Details

Start: 8/05 or 29/05 

We are partnering with a leading global customer experience provider to recruit Norwegian-speaking Customer Support & Reactivation Specialists for an on-site role in Lisbon.

In this position, you will support a fast-growing subscription-based service, helping customers manage their accounts, improve their experience, and re-engage with the service. You will play a key role in delivering a smooth and high-quality customer journey across multiple European markets.


Your Role

  • Support customers via outbound calls, email, and chat, ensuring a professional and engaging experience
  • Contact former or inactive customers to understand their needs and encourage reactivation
  • Assist with subscription management, including plans, deliveries, and account updates
  • Provide clear and helpful information about products and services
  • Identify customer concerns and off...