Become part of Lanier Healthcare Canada in the role of Customer Support Representative, where you will assist healthcare professionals in a busy hospital setting. Your skills in troubleshooting hardware and software will shine in this full-time contract position.
Lanier specializes in innovative software solutions for workflow automation in healthcare. This role is ideal for those seeking to engage with clients, triage support issues, and contribute similar feedback for continual improvement. You will need to demonstrate flexibility and excellent organizational skills in your daily work.
Key Responsibilities:
• Address customer support inquiries with urgency
• Conduct in-depth troubleshooting for technical issues
• Escalate complex problems to management appropriately
• Maintain communication with customers during issue resolution
• Train users on product features and updates thoroughly
Requirements:
• Graduate of a technical college with one year experience<...