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Customer Support - Existing Business

Company: Oliver James

Location: Dublin, London

Posted: May 31, 2026

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Position Details

  • Develop broker relationships by providing excellent service which promotes the company as the provider of choice for pension products.
  • Provide administrative support for and on behalf of the Sales Team.
  • Deliver excellent customer service when dealing with varied and complex enquiries from Brokers and policyholders.
  • Be able to plan and prioritise own workload to ensure deadlines are achieved.
  • Maintain and continuously improve the policies and procedures for the provision of service and administrations tasks.
  • Contributes and opines on the future development of our pension offering.
  • Ensure all activities are carried out in accordance with Treating Customers fairly principles and the Consumer Protection Code.
  • Maintain records in accordance with policies and procedures.