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Customer Support Analyst, Venture Capital

Company: CARTA

Location: Rio de Janeiro, London

Posted: June 10, 2026

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Position Details

The Team You’ll Work With

We are looking for an individual to work alongside our Investor Services Support team within our Venture Capital Organization to help build the world’s next great investor platform. We put our customers first, are willing to learn and grow, are problem solvers, work with urgency, ensure data security is a priority, maintain a professional community and work as one team. 

* English Fluency Required*

About You

  • Able to communicate professionally in English with English-speaking clients
  • Ability to articulate both technical software issues as well as address equity/finance/accounting related questions in an accurate and concise manner in English both verbally and in writing
  • Comfortable learning quickly and taking on new challenges
  • Exhibit diplomacy, tact, and poise under pressure when working through customer issues as well as a strong sense of ...