Elevate your career as a Customer Success Specialist with FlightHub Group in Montreal, Quebec. This in-office role requires strong communication and customer service skills to support our lodging and flight operations.

Join FlightHub Group, a top-ranked travel agency team, as a Customer Success Specialist. You will assist in managing incoming requests related to pricing, ticketing, and post-booking services while collaborating with airline and lodging partners. Successful candidates will have 1-2 years of experience, thrive in a tech-driven environment, and be proficient in communication with French and English.

Key Responsibilities:
• Manage incoming requests for pricing and ticketing
• Monitor GDS queues using Amadeus and Worldspan
• Collaborate with third-party providers for post-booking support
• Document and categorize new policies for internal use
• Contribute to ad-hoc projects for the Customer Service team

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