Cégleírás / Organisation/Department Our business partner is looking for a French speaking Customer Success Specialist to join their team.
If you have experience in customer care, enjoy working in a dynamic and fast-paced environment, have strong communication and problem-solving skills, this could be the perfect opportunity for you! Pozíció leírása / Job description Understand the key business objectives customers are looking to achieve with our product and what success means to them Drive forward the success plans guiding customers towards achieving their goals. Actively monitor the performance of automated & digital customer journey tools through Conduct proactive outreach campaigns Deal with incoming customer inquiries related to administration, product and other matters Initiate manual interaction with the customers to address existing outstanding issues, Assist customers and local teams with billing queries and related activities. Assist customers and local teams with administ...