Elevate customer experiences as a Customer Success Representative at Citron Hygiene. Manage inquiries, coordinate services, and ensure top-notch support for clients.

In this vital role reporting to the Head of Customer Success, you will be the first point of contact for customers and bridge communication between service teams and sales. Your tasks will include handling order verification, service coordination, and contract reviews for accuracy. Ideal for individuals who excel in multitasking and robust problem-solving.

Key Responsibilities:
• Serve as the primary contact for incoming customer inquiries
• Resolve customer concerns efficiently and professionally
• Process and manage customer orders via internal systems
• Schedule and coordinate service requests with technicians
• Maintain accurate customer records in Salesforce

Requirements:
• Bilingual proficiency in English and French
• 2–5 years in custom...