Customer Success Manager

Location: United States - West Coast

Employment Type: Full time

Location Type: Remote

Department: Customer Experience

Compensation: $70K – $100K

At EdSights, we build technology for higher education to understand what students are actually thinking and feeling, so they can act before small struggles become big problems. We call it Student Voice Intelligence: engaging students in real‑time, AI‑powered conversations, uncovering the drivers of attrition, and delivering those insights to power student success and enrollment workflows.

You’ll join a driven, thoughtful team that values ownership, moves quickly, and cares deeply about building products that make a measurable difference for students.

What You’ll Do

• Relationship Ownership: Serve as primary point of contact for an assigned portfolio of college and university partners, building deep, multi‑threaded relationships with k...