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Customer Success Manager (PMS) with German

Company: Planet payment

Location: Madrid, London

Posted: June 10, 2026

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Position Details

About Planet

Planet is a global technology company delivering next-generation PMS and payments solutions purpose-built for the hospitality industry.

With a heritage of over 40 years in hotel technology through brands like Protel and Hotsoft, Planet has evolved into the only full-stack provider offering a fully integrated platform that unifies PMS, payment solutions, and over 1,000 third-party integrations, all from a single provider.

Our platform is designed to eliminate operational friction, enhance the guest journey from booking to check-out, and drive revenue growth and loyalty for hoteliers around the world.

Role Overview
Join our team as a Customer Success Manager (PMS), where you'll be responsible for driving customer satisfaction and retention of our market-leading PMS and payment solutions within our existing direct sales PMS customer base. This position is based in one of our offices dedicated to direct sales.
Your primary respo...