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Customer Success Manager - Permanent

Company: Collective.work

Location: Paris, London

Posted: June 06, 2026

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Position Details

Job description


Salary: €45–55K total compensation (including a 10% performance-based bonus tied to renewals and upsells)

Who we are?


 


HarfangLab is a leading European cybersecurity scale‑up focused on securing endpoints against modern cyber threats. Since our founding in 2018, we have become a recognized innovator in endpoint protection, with our flagship EDR (Endpoint Detection and Response) solution continuously enhanced with cutting‑edge detection, investigation, and response capabilities.


Building on this strong foundation, our portfolio has expanded significantly. We introduced HarfangLab Guard, a unified security offering that combines EDR and EPP (Endpoint Protection Platform) to provide comprehensive protection, automatic threat blocking, and optimized analyst workflows. More recently, we launched Scout, an integrated Attack Surface Management (ASM) solution that enables organizations to proactively i...