ABOUT THE ROLE

The Customer Success Manager will own and grow strategic client relationships, using data-driven insights to shape customer engagement and influence local business initiatives, with a strong focus on Launchmetrics’ Metrics products.

This is an exciting opportunity for a PR or marketing professional looking to break into the tech space with FLB, leveraging their expertise in storytelling, brand strategy, and audience engagement in a more analytical, client-focused role. This role will drive client adoption, satisfaction, and retention across the board.

Applicants must be located in the Paris region and able to meet clients in person as needed.

What you’ll do:

• Be an expert on system functions and features to become a strategic advisor for clients, continuously driving product value and ROI.

• Understand our customers’ needs and adapt the Laun...