About Ultralytics

At Ultralytics, we commit to relentless innovation in the AI space and seek team members who resonate with our ambition to produce the world's best YOLO AI models. If you're obsessed with AI, eager to make an impact on the world and thrive in dynamic, high‑intensity environments, we invite you to apply for a position on our team.

Following our $30M Series A, we’re scaling our customer success function out of our London hub. We’re hiring a Mid‑Market CSM to own a high‑volume book of business and drive retention and expansion across a diverse set of accounts running Ultralytics YOLO in production.

You’ll manage c.80 mid‑market accounts representing ~$2M ARR. You will balance proactive relationship management with commercial ownership: keeping customers healthy, identifying expansion opportunities, and running renewal conversations with confidence.

This role reports to the Head of Customer Success.

About the role

Own a ...