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Customer Success Manager for Hospital & Ambulatory Monitoring

Company: Philips

Location: Umeå, London

Posted: June 17, 2026

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Position Details

JOB DESCRIPTION

Job Title

Customer Success Manager for Hospital & Ambulatory Monitoring

Job Description

As a Customer Success Manager within Hospital & Ambulatory Monitoring, you will play a key role in building strategic healthcare partnerships and creating long-term value for our customers. You will be part of the Service and Solution Delivery team, where we value professionalism, collaboration, and an enjoyable work environment. You will join a diverse, cross-functional team. The location can be flexible but preferably you can be based out of our offices in Mölndal or Umeå.

Your role:

  • Build long-term strategic partnerships and drive customer success throughout the contract period

  • Establish and co-lead joint governance organizations with customers to achieve short- and long-term goals and objectives. This includes planning and leading regular governance meetings on operational,...