About INNOVATE

INNOVATE is one of Ireland's leading Managed Service Providers, delivering secure, cloud-first, and high-performance technology solutions to mid-market and enterprise customers. As a certified Microsoft and Cisco partner, we specialise in cloud transformation, cybersecurity, managed IT services, collaboration technologies, and network modernisation.

Our mission is to act as a long-term technology partner to our clients, delivering solutions that drive resilience, innovation, and growth.

About the Role

The Customer Success Executive supports the Customer Success team in ensuring customers get consistent, measurable value from INNOVATE's managed and security-focused services.

You will report to a Senior Customer Success Manager and initially support a portfolio of managed service customers alongside them. Over time, you will develop the skills and confidence to manage customer relationships more independently.

You'll work cl...