Lead customer engagement as a Customer Success Executive with ServiceNow in Canada. Ensure satisfaction and retention for strategic accounts while delivering transformative insights and value.
In this critical role, you will act as a senior advisor for executive stakeholders, managing the post-sale relationship and focusing on driving long-term strategic value from our cutting-edge platform. Your considerable experience will empower clients to optimize their operations and realize business outcomes through effective adoption of ServiceNow's solutions.
Key Responsibilities:
• Drive strategic transformations for key customer stakeholders
• Identify and pursue new service opportunities proactively
• Collaborate to create impactful executive narratives
• Shape customer strategies with industry insights and trends
• Standardize operational methodologies for best results
Requirements:
• Over 15 years in client-facing roles required
• Proven track record in trans...