Providing technical phone support to users of consumer electronics and household appliances (e.g. TVs, refrigerators, washing machines)
Diagnosing and resolving basic technical issues
Offering information about products and their functionalities
Logging customer cases into the system
Requirements:
Fluent knowledge of one of the following languages (min. C1 level): German, Bulgarian, Romanian, Estonian, Czech, Slovak, Lithuanian, Latvian, Norwegian, Danish, Finnish, Serbian, Croatian, Slovenian
Good command of English (B1/B2 level)
Basic understanding of how to operate common home electronics and appliances (TVs, fridges, washing machines)
Positive attitude, communicative personality, eagerness to learn
Ability to type quickly and accurately on a keyboard