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Customer service Specialist - Italian Native Speaker( Temporary 4 weeks Madrid Based)

Company: IQVIA

Location: Madrid, London

Posted: June 09, 2026

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Position Details

Join us on our exciting journey!

We are looking for a Customer Service Specialist to maintain our databases for the Italian market. If you want to play a key role in a multicultural, dynamic and committed fun team, this is a great opportunity.

Essential Functions

  • Update reference databases with new products and changes in the Italian market, ensuring data quality: classify products, standardize and group data following company hierarchies and business rules.
  • Identify required changes to the existing reference file.
  • Work together with local offices to identify when and how to correct inaccurate data, delete data, or add new entries to make the reference files more complete.
  • Identify and resolve routine exceptions and issues.
  • Perform quality control of maintained data and apply corrections as required.
  • Maintain documentation of processes and procedures.
  • Skills & other requirements