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Customer Service Specialist (Fixed Term - 1 year)

Company: Brown-Forman

Location: Tokyo, London

Posted: June 06, 2026

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Position Details

**Quote from Hiring Manager**

This position will be responsible for providing reliable and professional customer care throughout the entire customer experience. This includes order taking, record management, processing invoices, order administration as well as supporting customer service specialist tasks.

**Meaningful Work From Day One**

The person in this role will be team worker and communicator with an aptitude for providing quality service to all of Brown Forman’s customers - both external customers and internal customers (Supply Chain, Sales, Finance, Accounting teams, etc).

**What You Can Expect**

**Customer Service**

+ Respond to customer requests and queries
+ Build strong relationships with Brown-Forman’s customers
+ Communicate with logistics providers and import & logistics team concerning customer
+ Requests, inventory availability and logistics issues.
+ Be the first contact of customer complaints and escala...