Elevate your career as a Customer Service Specialist with Eastlink in Dartmouth, NS. This position offers on-site or remote work options, competitive pay, and uncapped commission opportunities.
Eastlink is seeking a Customer Service Specialist to handle customer inquiries effectively. You'll engage with customers regarding billing, account queries, and service recommendations while helping with upgrades. This role demands strong communication skills, adaptability, and a customer-first mindset to deliver remarkable service in a high-volume call center environment.
Key Responsibilities:
• Answer customer inquiries related to services and billing
• Recommend relevant products and service promotions
• Assist customers with account upgrades and changes
• Resolve concerns to enhance customer satisfaction
• Meet individual sales and performance targets
Requirements:
• Strong communication and active listening skills
• Comfortable handling high-volume service and ...