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Customer Service Senior Analyst

Company: 02623 Citibank Europe plc

Location: Dublin, London

Posted: June 08, 2026

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Position Details

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in cash management and financial services experience to CitiService Operations team.

Shape your career with Citi in Dublin.Byjoining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters. 


Responsibilities:

  • Manage a portfolio of high-profile clients and serve as single point of contact for queries, engaging to understand client service needs and gaps
  • Liaise with internal and external cross-functional partners to deliver customer service that meets or exceeds client expectations
  • Ensure transactions are execut...