About Falk & Ross Falk & Ross is one of Europe’s leading textile wholesalers for promotional wear, merchandise, and workwear. Our mission is to deliver quality, service, and reliability, enabling our partners to present their brands in the best possible way. With a strong international network, modern logistics, and a dedicated team, we are shaping the future of the textile industry. For our office in Milan we need a Customer Service Representative to support the Hungarian Market. Your Mission As a Customer Service Representative, your core mission is to support the customer by providing a courteous and professional service via an effective and efficient order management, answering any enquiries and dealing with any issues. Customer Satisfaction is key to our success and you are the ambassador to make this happen in your daily contacts. Key Responsibilities
Processing and releasing customer orders (manual via mail/web shop) in the ERP System, considering customer requests, the payme...