Join Grundfos and make a difference!
At Grundfos, we believe in creating solutions that help shape a better world. As a Customer Services Representative, you’ll be at the heart of delivering world-class service to our industry customers across Europe, while supporting our mission of sustainability and innovation.
This role reports to the Customer Service Manager and is based in Budapest, Hungary.
What you’ll do:
Be the first point of contact for customers via phone, email, live chat, and digital platforms.
Provide timely and professional responses to enquiries, ensuring an exceptional customer experience.
Prepare quotations, track offers and follow up on interactions to maximize opportunities.
Maintain accurate customer data in SAP CRM and assist with order progression.
Promote digital tools and solutions to enhance customer engagement
Manage customer order changes and interactions with external Sales, finance and supply chain teams
Your backgrou...